A facility team that shows up and writes it down.

Rudra Shield Hospitality Services provides integrated facility-support solutions for businesses and organisations: housekeeping, security services, and employee or client transportation through cab facilities.

Our services Talk to us

How we work with you.

Our service approach is professional, dependable, safety-conscious and tailored to each client's site, workforce, schedule and operating requirements.

Before service starts, a client coordinator and a Rudra Shield account or operations contact are named. Attendance, rosters, inspections, incidents and complaints are recorded in an agreed format, and any change to scope or deployment is approved in writing.

Service scope, headcount, shift timings, equipment, consumables, vehicles, rates, taxes and exclusions all live in the approved proposal or agreement, so there is one document everyone can point to.

What we're here to get right.

01
A clear scope for every service
Each service has a defined boundary, confirmed per contract before anyone is mobilised.
02
Quality, reporting and escalation
Service-quality expectations, reporting methods and escalation procedures are set before day one.
03
Proposals you can compare
Client-specific quotations, proposals and service agreements with assumptions and exclusions stated.
04
A base for digital records
Enquiry forms, service requests, attendance records and service reports can sit on one system.
05
Performance you can measure
Reviews run against agreed service-level indicators rather than impressions.

The people behind Rudra Shield.

Director

Shiva Gade

Shiva Gade is a hospitality professional with a strong educational background from the University of West London and over 8 years of experience in the hospitality industry.

He has worked with reputed hospitality brands, including Hyatt and Bloom Hotels, as well as in the coworking industry. This experience has built his expertise in hospitality operations, customer service, facility management, client relationship management and maintaining high standards of service excellence.

With a deep understanding of customer expectations and operational requirements, he believes in delivering reliable, professional and efficient services tailored to every client. His experience across the hotel and coworking sectors has equipped him to manage teams effectively, maintain service quality and create a welcoming, safe and well-managed environment.

Under his leadership, Rudra Shield Hospitality Services is committed to professional, reliable and accountable solutions in housekeeping, security and cab facilities, with a strong focus on quality, customer satisfaction and long-term business relationships.

Director

Shipra Sharma

Shipra Sharma brings valuable experience in the coworking industry, having worked with reputed workspace brands such as QuickStart and Trend Works. She has a strong understanding of day-to-day operations, facility coordination, workspace management, customer service and vendor management.

Through her professional experience, she has developed practical expertise in managing daily operational activities, addressing client requirements, coordinating service providers and ensuring the smooth functioning of workplace facilities. Her solution-oriented approach and commitment to operational efficiency enable her to maintain professional service standards and deliver a positive client experience.

As a Director of Rudra Shield Hospitality Services, Shipra plays an important role in overseeing operations, strengthening client relationships and ensuring consistent service delivery. Her industry knowledge and hands-on operational experience contribute to the company's commitment to dependable, high-quality solutions.

Under her leadership, Rudra Shield Hospitality Services strives to deliver professional and reliable housekeeping, security and cab facilities, guided by its core values: Professional, Reliable, Accountable.

Who we serve.

Corporate offices, IT parks, commercial buildings and business centres
Residential and commercial property managers, subject to agreed scope
Organisations that need daily housekeeping and facility upkeep
Sites that need trained security personnel and access-control support
Businesses that need scheduled employee transport, airport transfers or point-to-point cabs

Corporate offices

IT parks and campuses

Commercial buildings

Business centres

Six things we do on every site.

Named coordinators

A client coordinator and a Rudra Shield account or operations contact are identified before service starts.

Everything in the agreement

Scope, headcount, shift timings, equipment, consumables, vehicles, rates, taxes and exclusions are documented in the approved proposal.

Records in an agreed format

Staff attendance, deployment rosters, site inspections and service complaints are recorded the way you want to see them.

Fast escalation

Incidents, safety concerns, service interruptions and complaints go up promptly through a documented contact matrix.

Written change control

Changes to scope or deployment are approved in writing and may need a commercial revision.

Data handled with care

Personal data, access records, passenger information and confidential material are used only for authorised purposes.

Want this applied to your site?

We turn this framework into a client-specific scope, deployment plan and quotation, with assumptions and exclusions stated plainly.

Start an enquiry See the process